Terms and Conditions for Holistic Universe
Welcome to Holistic Universe. By accessing or using this website, you agree to the terms and conditions outlined below. Please refrain from using the site if you do not agree to these terms.
1. General Disclaimer
The information, images, and materials provided on this website are for informational purposes only and are offered “as is.” While we strive for accuracy, Holistic Universe does not guarantee the completeness, reliability, or timeliness of the content. We reserve the right to correct any errors and make changes at our sole discretion.
We also do not guarantee that this website or its server is free from viruses or other harmful components. Users are responsible for ensuring adequate safeguards while using our website.
2. Liability Limitation
Holistic Universe shall not be held liable for any direct, indirect, or consequential damages arising from the use of this site or the products and services provided, including but not limited to:
- Misinterpretation of recommendations or product usage.
- Temporary unavailability of the website or linked content.
- Loss or damage caused by viruses or technological issues.
If you activate third-party links on our site, you do so at your own risk, as we do not control or endorse external websites.
3. Intellectual Property
All materials on this site, including logos, designs, text, and images, are the property of Holistic Universe and are protected by copyright and trademark laws. These materials are provided for personal use only and must not be reproduced, distributed, or altered without prior written consent.
4. Use of Products and Services
Our products are intended for personal use only and should be used according to the instructions provided. Holistic Universe is not responsible for any adverse effects arising from misuse or failure to follow recommended guidelines. Always consult a healthcare professional before beginning any new wellness regimen.
5. Privacy and Data Usage
We value your privacy. Any personal information collected through this website is used solely for the purpose of providing our products and services. Please refer to our Privacy Policy for detailed information on how your data is handled.
6. Pricing and Payments
All prices listed on our website are in GBP and are subject to change without notice. Payment must be made at the time of purchase via the methods specified at checkout. For certain personalized consultations or products, full payment must be made upfront.
7. Refund and Return Policy
We want you to feel confident in your purchases. However, the following policies apply:
- Non-Refundable Items: Due to hygiene and safety reasons, used or opened products such as creams, serums, and custom formulations cannot be returned or refunded.
- Refundable Items: Unused oils may be refunded if you contact us within 14 days of receipt at support@holisticuniverse.org. Proof of purchase and the unused condition of the product are required.
- Damaged Goods: Notify us of damaged or incorrect items within 3 days of delivery with photographic evidence. At our discretion, we may issue a replacement or refund.
8. User Conduct
Users must not:
- Misuse the site by introducing malicious software or engaging in unauthorized access attempts.
- Attempt to reverse-engineer or exploit proprietary content.
We will cooperate with legal authorities in cases of violation and reserve the right to terminate access to the site.
9. Modifications to Terms
Holistic Universe reserves the right to update these terms at any time. It is your responsibility to review them periodically. Continued use of the site constitutes acceptance of any modifications.
10. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be resolved exclusively in the courts of England and Wales.
Contact Us
For questions, concerns, or feedback, please contact us at support@holisticuniverse.org. We’re here to support your journey toward holistic well-being.
